![]() Turned up 15 mins early for the allocated breakfast start time. Staff member tells me its been happening for weeks and always happens when there full!! Complimentary buffet breakfast. This happened twice and we eventually started using the toilet at our business location. When I say blocked, it overflowed and required the plumber to come. It was very windy and freezing cold air was blowing through old downlight fittings like ducted air conditioner. Had to push a chair up against it till the morning. Just before going to bed, I try and close the front door and lock is jammed allowing the door to swing open all night and let the freezing cold air in. Timber surfaced worn, chairs stained, bed and lounge sagging and worn, cracked and stained shower screen/curtain (yes a shower curtain), old and noisey air conditioner, broken racks in fridge etc etc. ![]() Not even remotely! The room looked like it had not been touched since 1988. Firstly the room looked nothing like the advertisement photo. It was made very clear they were full and wanted to-fill the room if we weren't coming. We booked to check in late (9pm-yes that's late in Tamworth) Staff called a number of times on our trip to see where we were. Right from the start there were warning bells. There is malice in this review just honest truth. ![]() I had the worst experience at this hotel and have had better experiences in a 2 star hotel, in a third world country. Book direct for a complimentary cooked breakfast. Friendly service with a smile and couldn't do enough for you. Booked into the City Sider Motor Inn down the road and couldn't be happier. Cannot comment on the rooms but from what I have read, I have not missed out on much. No one should be treated with such disrespect. As a owner of a motel, I would suggest some training in customer service would be warranted. I asked if they could do a better deal considering what had already happened. I was told YES they have a room available but the rate was a lot higher. I drove to the Best Western Sanctuary Inn anyway and entered reception to see if any rooms were available. The response from EVELYN was beyond RUDE. I said that I was disappointed and asked if she could maybe book me somewhere else. I asked did she have an alternative room to the standard room booked. Advised at 5.01pm that my room that I booked, confirmed and paid for, was no longer available. Booked a room at this motel Wednesday at 4.30pm. Vergessen Sie nicht, sich beim Checkout Ihre Qantas-Vielflieger- oder Flybuys-Punkte gutschreiben zu lassen (Konditionen beachten).Buchen Sie noch heute im Best Western Sanctuary Inn, das seinen Gästen erstklassigen Service und eine zentrale Lage in Tamworth bietet! Wir wünschen einen schönen Aufenthalt. Sie können also Ihren besten Freund bei Ihrem nächsten Aufenthalt in Tamworth mitbringen!Das Sanctuary Inn ist nur 10 Minuten mit dem Auto von Tamworth Regional Entertainment Centre, Australian Equine Centre sowie von Hockey-, Football- und Basketballstadien, Tamworth Base Hospital und Tamworth Racecourse entfernt.KOSTENLOSER Aufenthalt für Kinder unter 12 Jahren. Unser Hotel verfügt über zwei spezielle haustierfreundliche Zimmer. Mehrere Tagungs- und Konferenzräume mit flexibler Raumaufteilung passen sich an die Anforderungen Ihrer nächsten Veranstaltung an. Täglich geöffnet.Unser Motel ist der perfekte Ort für Ihre nächste Konferenz oder ein Geschäftstreffen. Unser mehrfach ausgezeichnetes Restaurant bietet für jeden etwas: italienische, mediterrane und französische Küche. Sie bieten große HD-LCD-Fernseher mit 20 kostenlosen Foxtel-Sendern, Klimaanlage, kostenloses drahtloses High-Speed-Internet im gesamten Motel, King Koil-Matratzen, frisch gestärkte weiße Bettlaken, Bademäntel und extragroße, flauschige weiße Handtücher.Belebend und entspannend: unser Salzwasserpool, der Whirlpool und der Grillbereich. ![]() Das Motel ist nur wenige Minuten Fußweg vom Stadtzentrum, Woolworths und dem Bicentennial Park entfernt.Wir freuen uns, Ihnen mitteilen zu können, dass sowohl unser Hotel, das Best Western Sanctuary Inn, als auch das Restaurant Riviera Bar & Grill 2019 mit dem „Zertifikat für Exzellenz“ von TripAdvisor ausgezeichnet wurden!Alle Gästezimmer sind gut ausgestattet. Buchen Sie im Sanctuary Inn Tamworth, einer 4-Sterne-Unterkunft mit dem preisgekrönten Restaurant Riviera Bar & Grill.
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